Privacy Policy

Last updated: April 21, 2026

This Privacy Policy describes how Afreya (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://afreya.co/ (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.

Information We Collect

1. Information You Provide Directly

We collect personal information that you provide when using our Services, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Customer support messages

Providing this information is necessary to process orders and provide our services.

2. Payment Information

Payments are processed securely through TAP Payments. We do not store your card or banking details. Payment information is handled directly by our payment provider in accordance with their security policies.

3. Automatically Collected Data

We may automatically collect certain information when you visit our Site, including:

  • IP address

  • Device type and browser

  • Pages visited and time spent

  • Interaction data

This data is collected through cookies and tracking technologies.

4. Tracking & Analytics Tools

We use:

  • Google Analytics (via Google Tag Manager)

  • Meta Pixel (Facebook/Instagram Ads)

These tools help us:

  • Understand user behavior

  • Improve website performance

  • Run and optimize paid advertising campaigns

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve website performance and user experience

  • Run marketing and advertising campaigns

  • Prevent fraud and ensure security

  • Comply with legal obligations

Marketing & Advertising

We may use your information to:

  • Show relevant ads on platforms like Facebook and Instagram

  • Retarget visitors through advertising campaigns

  • Send promotional emails (if applicable)

You can opt out of marketing communications at any time.

Cookies

We use cookies and similar technologies to:

  • Improve site functionality

  • Remember user preferences

  • Analyze traffic and usage

  • Support advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Sharing of Information

We may share your information with:

  • Payment providers (TAP Payments)

  • Shipping and delivery partners

  • Analytics and marketing platforms (Google, Meta)

  • Service providers supporting our website operations

We do not sell your personal information.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Meet legal and regulatory requirements

Security

We take reasonable measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing

To exercise these rights, contact us at:

Email: afreya.kw@gmail.com

Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

International Users

Our services are operated from Kuwait, and we sell only within Kuwait. Your data may be processed in accordance with applicable local laws.

Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

Afreya
Kuwait
Email: afreya.kw@gmail.com

Final Note

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.